Hiring a reputable garage door company is necessary if you want quality garage door service. You probably rely on your garage door more than you think and if something were to go wrong with it, you need to count on a garage door company to come and fix it for you.
A garage door is a moving wall that your car and your family are always going under, so it’s crucial to keep it running properly and for a garage door company to perform the correct service on it.
So while you’re on the hunt for a garage door company to keep your garage door running smoothly and your family safe, keep an eye open for these five red flags.
Lack of Testimonials
Most reputable garage door companies have testimonials on their website or would be happy to share them with you on request. If you come across a company’s website that doesn’t have any testimonials, be a little wary. If you ask them for testimonials and they refuse, this is a major red flag.
An esteemed garage door company should be happy to share their customers’ experiences with you. If not, it could be a sign that they don’t have many happy customers. Take your business elsewhere.
Automated Call Service
You want to be sure that you can always speak to a live person when working with a company. If you’re forwarded to an automated call service, you’ll have to wait to even speak to someone about your repair. If you have to leave a message, it could be a sign the garage door company is small and may not have the manpower to complete your request.
New Business
Find out how many years the company has been around. You want to make sure that they’re running a reputable, successful business. This is important not only because of skills and experience, but also because if the company goes under, you won’t have your warranty anymore.
Uncertified Technicians
You need to be able to trust the technicians working on your garage door because if they don’t know what they’re doing, you and your family could be in danger. Ask the company if their technicians have earned their certification, and you may even want to find out how many years of experience they have.
Surprise Visit
If you’ve already hired a garage door company and the technician shows up to perform maintenance or repairs at your home unannounced, it’s an immediate red flag. The company should always speak with you to determine the best time to perform any repairs.
Professionalism
When you trust a company to come to your home and work on your garage door, you need to make sure that they are a legitimate, professional company. When the truck arrives at your house, make sure that it has a wrap with the company’s logo. Also, look to see that the technicians are in uniform.
If you need garage door repairs from a reputable company, Precision Door of Delaware is dedicated to high-quality service. Click here to contact Precision Door.
