Bob Strauss is one of the veteran techs of the Delaware market. He is well versed in troubleshooting any and all motor, door and spring issues and a lot of customers appreciate his friendly demeanor and attention to detail. He is a simple man with interests including Ice hockey, Star Wars, video games and really any Philadelphia sport. He previously graduated from Millersville University and before that was the prom king of his high school so he’s quite the popular guy as well!
|Years with Precision: 7||Background Check: Yes|
|Customers Served: 6,694||Drug Screen: Yes|
8/14/23 – My garage door needed unexpected repair. It was very easy to make an appointment on line and they sent Bob Strauss out first thing in the morning. Bob was very professional and did an excellent job installing a new motor and setting up the garage door opener. He than programed both of my cars to open and close the door. I am very glad that I called Precision Garage Door of Delaware first. I suggest anyone looking for having their garage door repaired to call them first. Good to go for another 15 years!
2/1/23 – Very happy with my experience with Precision Garage Door!! The spring broke and we were unable to open our garage door. I called at 6:30pm on a Wednesday, a service rep, Bobby, was at my house the next morning at 11:30 and was able to replace the spring in 30 min!! Less than 24 hours and we were back in business, as we use our garage door to enter and exit our house several times a day. No waiting to order parts. Bobby even lubricated the hinges and pulleys for us! He communicated by calling and texting to let me know he’d be early for our service call. Very professional young man and a pleasure to work with. Thank you Precision Garage Door!!
9/1/22 – Bobby, came alllll the way from NJ to MD at 8:00 PM, that’s right at night. He diagnosed the issue immediately, told me what needed to be done, said it would take about an hour. He was just exactly right. He was cleaning up by 9:00. He showed me what was completed, had me test the garage door a couple of times and off he went back to NJ. I sure hope Bobby gets a HUGE cut of the $250 emergency fee. He is worth every penny
6/16/22 – Technician Bob Strauss did an outstanding job repairing our garage door. One of the springs broke and we could not open the door. He was on time, assessed the situation and gave us fair price. He also made adjustments, lubricated moving parts and adjusted the balance. The door is working better than it ever has and no longer sounds like a cheap garbage disposal.
5/28/22- Our technician Bobby Straus arrived on time he introduced himself assess the situation gave us an estimate on three different options he was very efficient cleaned up after himself demonstrated that the doors were working explained the warranty highly recommend Bobby and Precision garage doors. God Bless America!
12/21/21 – Precision Door was communicative, responsive, efficient, fast and on time and budget! Bobby Strauss was a phenomenal technician and a professional and gentleman! thank you PD! highly recommend you all to anyone and everyone!
8/18/21 – Came out same day. Had 2 openers installed by Bob. Great service! Highly recommend!
5/13/21 – They were very fast and affordable. Bobby Strauss was very professional.
5/4/21 – The Precision agent who came to my house this afternoon was quite knowledgeable about my garage door. Therefore, he was very quick to fix the problem. Bobby Strauss was fantastic and very skilled in his ability! Excellent Services!
3/19/21 – Bobby Strauss exceeded expectations. Polite, efficient, and professional, he fixed a sensor previously installed. Called ahead, wore a mask, and was very punctual. This kind of stellar performance will ensure repeat customers and recommendations for me business. Bravo Zulu.
2/24/21 – Bobby Strauss was excellent. Professional and all-around amazing technician. Door replaced in no time
11/12/20 – Technician Bobby Strauss was early to the appointment which was great! He was also extremely thorough with his explanation of my issues and was very personable. Because of this experience I’ll certainly use Precision Garage Door for all future needs as well as highly recommend to others.
10/24/20 – I just had a new system installed by Bob Strauss of Precision Garage Door. He was top-notch: on time, courteous, respectful, knowledgeable and helpful. The work was done in less than an hour and he stayed to make sure everything worked properly, including the programming of the opener in my car. The total cost was very reasonable. I highly recommend this company and Bob.