I called Precision Garage Door and spoke to Mackensie. She very nice and was able to get me a same day service appointment. The technician (Trevor) came out within an hour and had everything back to normal in about 20 minutes. Trevor was very friendly and very professional. I will definitely use Precision Garage Door of Delaware again in the future.
Joseph Gallagher
03/30/2024
Precision Door company has provided excellent customer service from the first phone call through to the end when we got our brand new garage door. They are punctual, professional, friendly and expert in their skills. Eric and his team member (name unknown) were fantastic today. They left the garage clean and were nice guys too! Would recommend this company to anyone.
susan merriam
03/29/2024
If you need to repair or replace your garage door, look no further than Precision Door. Outstanding customer service by professional & courteous staff. Our installer (Tim) removed the damaged door & had the new one up & operational in less than 3 hours. Answered our questions & made sure everything was functioning properly. And all at a competitive price.
Jim O’Neill
03/27/2024
I had a textbook experience with Precision Garage Door. My technician Ronald came the same day I called to request service and completed the installation in about an hour. He clearly explained all my options and exactly how much each would cost. Ronald was courteous and a pleasure to do business with. He arrived fully equipped and conducted himself in a professional manner. Great job!
Jerome Rossi
03/24/2024
The communication from Precision was thorough and professional, providing continuous information about when our technician would arrive. Taylor was polite, well informed about what we needed and efficient in doing the repairs to our garage door. All aspects of the service was excellent.
Deborah Sheldon
03/20/2024
Service professional was punctual, friendly, listened intently to problematic issue and took time to assess the problem. He then concisely explained the issue and solution and completed the work immediately. He was awesome and I will refer to Precision giving them 5++ stars. Thank you for excellent work.
Maureen Behuniak
03/18/2024
I had an HVAC appointment at 1000 am. They needed access to my garage. At about 9:00, one of the cables on my garage door broke. I called Precision Door & explained my emergency. They had a technician at my home within the hour. Tim Strauss was very courteous & professional. He repaired the door & was done before 11:00, allowing me to keep my HVAC appointment without having to reschedule it. I would recommend Precision Door & will use them again.
Lee Fox
03/15/2024
My Precision Garage Door Service call experience and Technician Tim S. was excellent. They were able to come out the following morning when or door had a problem. Tim's repair time was really fast for replacing torsian springs, end bearings, and fine tuning the large two car garage door. Definitely recommend Precision Doors without question, have been one of their customers since 2012.
Damian Demyanovich
03/14/2024
Rich Clemente showed up early, gave sound recommendations for fixing the broken spring and changing to a safer, more efficient torque spring option. He went right to work and did a super job for me! Afterwards he offered suggestions for lubricating and maintaining the door; all very much appreciated.
Rich Harper
03/13/2024
When I called to get the broken spring replaced, they booked a same day appointment and were here within an hour. The technician was Matt Taylor. He explained what he was doing and gave me several options regarding what he recommended and also the pricing for each. I highly recommend this company and especially the Technion.
Leon Hoyt
03/13/2024
Had a massive automatic garage door failure! The door wouldn't close. It was crooked and had bent the guide rails and all of the mounting brackets. Called Precision Garage Door of Delaware and they sent Trevor over within 1 hour. He had everything up and running within about 2 hours. Excellent service! Excellent job!
William R.
03/11/2024
Had a massive automatic garage door failure! The door wouldn't close. It was crooked and had bent the guide rails and all of the mounting brackets. Called Precision Garage Door of Delaware and they sent Trevor over within 1 hour. He had everything up and running within about 2 hours. Excellent service! Excellent job!
William Roche
03/11/2024
Great experience with Precision and my technician Bob. Very easy to arrange for next day service. Same day was offered but my schedule did not work. Bob arrived on time and quickly diagnosed the problem for the door that was not working properly. I needed to replace the opener which was probably 20+ years old. As requested, he also assessed the condition of the other door, as being a recent purchaser of this home I suspected it likely needed some work too. Bob replace the opener and did some PM on the other door within the hour he estimated upon arrival. I asked for an estimate for the additional work needed and Bob provided me with several reasonable options. As much as anyone can when spending money on home repairs, I am looking forward to dealing with them again this summer for the additional work based on my first time experience with them.
Daniel
03/08/2024
Ryan Bunting was exceptional. Rich helped for most of the garage doors installed as well and both did an amazing job. Very friendly and professional. We used Precision over 12 years ago and went to them again because of their knowledge, low pressure sales, honesty and professionalism!
Heidi M
03/08/2024