I had company coming for the Holiday weekend when my garage door spring snapped! Called Precision and they were at my door in 3 hours. Two hours later the door was fixed like new, even with new rollers. Mike, the technician, was delightful and REALLY knew what he was doing. Kudos
Garage door would not cycle correctly and not stay closed. called and was able to have a tech (Ryan) show up within the hour. Ryan was very courteous, professional and knowledgeable. Door was simply out of adjustment and was closing too hard. Adjustments were made and all is good. Thanks for fixing our problem.
Our 11-year old garage door opener became partially inoperable. Mike Cahill, Precision Door, came right on time per our appointment along with Andrew assisting. Mike diagnosed the issue and determined it could not be fixed. Mike and Andrew secured the necessary parts and installed a new opener two days later. The new opener is astoundingly quiet and we now enjoy the latest available technology. Mike and Andrew were great. Highly recommend!
Courteous, experienced and professional service tech explain door opener functions thoroughly. Customer service responds quickly scheduling for service. Remote/motor frequency needed to be reset, after installation. Door was constantly opening day and night. Once it was reset/programmed to a different frequency from our neighbors, problem seems to be resolved. Thank you Justin Bahr and Jasper Brown for your expertise. - The Morgans
Rescheduled within a reasonable time following staffing issues on our originally scheduled install date. The technician was professional courteous, answered all our questions and offered valuable information to maintain our newly installed door. Cleaned up after himself and the door looks great.
Saturday evening I place a website request for an appointment. Sunday, I received a response offering times to come the next day! Technician Jasper Brown calls before arriving and arrives as expected!! Jasper was great, all around. He took the time to understand my garage door problem. He offered options and solutions. Answered all my questions. Jasper had the garage door opener I needed and offered to install it on the spot. No need for additional visits!!! Jasper took the order for a door replacement. Lots of confidence and trust in Precision Garage Door and Jasper Brown.
Mike and his assistant, Andrew, did an outstanding job installing my new garage door openers. They completed the work in a very professional and efficient manner. They made sure I understood all the new computer-aided features of the system, installed the remote capability in my cars, and tested and checked out all the features and options of the new system. They did a great job; I would highly recommend Precision Garage Door.
Tim the installer not only worked efficiently, but he also explained everything and was friendly. We could have gone with a patch fix but had all the parts replaced. The door is quiet and works perfectly. Since we've had to have garage door work recently for another door, the price didn't seem such a shock. I trust Precision Garage Door of Delaware and would recommend them to anyone who needs a professional repair.
Both the salesperson, Andrew, and the installer, Mike, were excellent representatives of the company. Andrew went over the options we had available and left me with two different estimates to discuss with my spouse. The doors arrived much sooner than promised. Mike was professional and the job went smoothly. I think my garage was cleaner after he finished that it was when he started. He walked us through how to link our openers to the myQ app once he was done. Very happy with the work, we would recommend and use again.
I highly recommend Precision Garage Door of Delaware & EasternShore Maryland. Service was excellent from start to finish. Their phone was answered by a polite and friendly sounding woman. We requested a Saturday appointment to replace our garage door opener, which they accommodated. Our installer, Andrew, arrived promptly at 8am, having called ahead prior. By 9:30, he was finished after explaining all the new features. Not only good service but this looks to be a great product as well. We purchased a Liftmaster Elite Series Wi-Fi Garage Door Opener with myQ. Not cheap but the cost was reasonable.
This is the second time I have used the services of Precision Garage Door in a year, both ties were beyond what you would expect..This Time, technician Ryan not only completed the job but asked if he could come early..He quickly diagnosed the problem as a blown circuit board in my old unit. He had a new replacement on his service truck and had it installed within twenty minute...Just can't ask for much better than that...Highly recommend Precision Garage Door, hands down..OH,,They also sent a text prior to Ryan's arrival with his picture and exact ETA..Super job...