I needed a new garage door opener, my old one was 23 yrs old and hanging on by a thread. I called Precision Garage door that we have used in the past and they were able to schedule an appt the next day. Technician Bob Strauss was excellent. He installed a Genie opener, new sensors, new keypads in about 40 mins. I felt the price was fair. i would highly recommend Precision Garage Door.
Rosie D.
05/29/2025

It was easy to set up the appointment. Matt, the tech, arrived within the two-hour window. He was friendly and professional. I showed him the problem with the lighting, and he checked a few things and took pictures for documentation. Matt stated that the LED lights needed replacing, but they were not a part they regularly had on the truck. He connected with the office support and informed me that the part was no longer available but that the motor unit would be replaced at no charge and shipped directly to me. Once it arrives, I should call back to schedule a tech to come out and install it. There would be no cost to me since the warranty covered it. Quick follow-up one week later. New motor unit was delivered, Matt installed the following morning. It is now better than ever and includes a new warranty. Great Job!
Ed Wiley
05/28/2025

We have used Precision for years for our garage door maintenance. In 2015 we had them change/upgrade all the working parts and have had the door serviced every 2 years since by Precision. They are always thorough, curteous and knowledgable. We had them hear today for service and to change our garage door opener which was 20 years old. Eric, our technician, was very knowledgable about the new product and completed the service and installation in 1 hour. I would highly recommend Precision and will continue to use them for as long was we have a garage door!!!
Bob Kaden
05/27/2025

Easy to set up appointment and have a technician come to the home. Walter, the tech, communicated via text regarding arrival. He inspected operational aspects of the current garage door opener, garage door, weather seal and keypad. He walked thru the issues with me a provided me options. Walt did the work as planned, got the system operational and programmed our car door openers! Great job by Precision.
Tim M.
05/24/2025

Richard was on time and he did call 1 hr ahead. He listen, asked questions and then inspected our garage parts. After that he asked more questions. When he was satisfied with what he saw and heard he put together 3 different solutions. Explained each and why that was a solution. I chose what I wanted Richard to do. He went about his business quietly, efficiently, and professionally. Job was done. Area was clean. I asked for and was given information that I may use going forward, and if I do I WILL ask for Richard specifically. Happy Customer
Larry Brown
05/23/2025

Walter was my technician who came to reset my garage opener after I had changed internet providers. He worked for at least two hours . Unfortunately he was unable to reset the opener for technical reasons beyond his control. I will have to speak directly with the manufacturer. Walter worked diligently to get the job done .He was very helpful, polite and professional. I would definitely want to work with him again if needed in the future.
Ralph Wood
05/22/2025

Had a need for garage door spring repair and Precision had Mike come by. Had a faulty lift pulley which he fixed then took care of and then adjusted all moving parts bringing the system up to perfect operation. Had Precision in 3 years ago to replace a broken spring and in the process updated the other moving parts. All work done by Ron was under warranty service today too. He was quick, clean, extremely good at explaining and then took a lot of time for final adjustments. He was very very particular about making the repair better than good. Highly recommend them. Garage door and system is 14 years old now and had Precision in for adjustment and the trim pieces replaced- Walter and Eric did a very neat and quick job- once again they are doing great work keeping our moderately old garage door working like new and at very reasonable cost.
Tom Schultz
05/21/2025

Precision Door was incredibly responsive and communicative from my inquire to the finish of the project. Matthew Taylor, the tech was amazing. Really, I can't describe how awesome he was. He presented me with options, did the work that was needed in a timely manner, and was personable, trustworthy, and easy to deal with. If you need garage work, and you can request him...do it!
Bobby Bailey
05/19/2025

This Company is absolutely one of the best Companies I have ever dealt with. Eric showed up at 8:30. Since we had to move a car and it was raining he said he would come back later. He came back at 1:30 and had everything done by 3:00. He synced by car door opener so now I can open my garage door in my car. Everything works perfectly. Definitely would recommend this company.
Martha Connolly
05/18/2025

We requested service for remote door action after disrupting connections when cleaning garage. Service was prompt, effective, efficient and friendly. We love the the customer contact throughout the process. $100 seemed a bit excessive given how little effort and time were required to fix the problem. Still we recognized and appreciated the technician's knowledge and skill.
Linda W.
05/17/2025

Serviced today by technician Trevor Kalista on programming issues. Trevor is highly skilled technician and very nice person. Fixed the existing problems with step by step explanation. Employee like Trevor is a solid core for the company. Thanks a lot Andrew Biskupski, homeowner.
Andrew Biskupski
05/15/2025
