Great company, responsive, knowledge and great Technicians. Jasper Brown was on time knew what needed to be done and fixed it right the first time.
Gary Rose
08/08/2023
Service was excellent Ron, my service tech, was very informative !
Bart Crivella
08/08/2023
Eric our installer was fantastic -- professional, polite, and knowledgeable.
toyguy3
08/08/2023
Out tech Tim arrived early & offered to start early. He was extremely polite, clearly laid out options & answered all questions. The dispatcher who answered our initial call was equally attentive. We only had to make 1 phone call & spoke with a human.
Gwen Miriam Sigler
08/07/2023
He was very professional and it was a pleasure dealing with Ryan Bunting. He was quick to fix the issue with the garage door and then he took the time to explain everything to us. We will definitely recommend Ryan and Precision Garage Door to all of our family and friends.
Robert Jones
08/07/2023
Ron was excellent, helpful, informative.
Juliana Vantol
08/07/2023
Excellent same day service with a courteous and professional service man!!!! Thank you for fixing the overhead brace for my garage door. You made my day!!!! My car and so thank you!!!!!!
Deborah R
08/07/2023
Excellent company and tech (Ryan), called on a Saturday morning for an estimate and by 3 pm that day had a Lift Master garage door opener installed.
Joseph Daniels
08/05/2023
Excellent service. Eric B did a great job.
Linda White
08/05/2023
Outstanding service! My garage door broke. Technician Bobby Strauss came right away and fixed it. Very professional company!
Amy Davis
08/05/2023
Barbara F.
08/05/2023
David Badger
08/05/2023
Prompt service done well!
Hugh Broomall
08/04/2023
I would highly recommend to anyone needing a repair. This is the second house that I have called them for a repair. They are prompt and the technicians (mine was Ronald Hunt for this repair) was determined to fix the issue before leaving, and he did.
Nancy Campbell
08/03/2023
Garage door was acting up. I bought sensors and wiring,spent more than a day trying to install. It turned out the sensors I bought online were not original manufacturer equipment. I called Precision. Bob Strauss arrived on time and installed new sensors in under an hour. Great service!
Gregory Deming
08/02/2023
We had issues with our garage door not functioning properly especially with the remotes and the outside panel. The technician, Bob came and took care of it in no time. He was well knowledgeable and knew exactly what to do. He then explained to me what was happening. Thank you Bob, for your excellent work knowledge.
William Baye
08/02/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K
08/01/2023
Glenn S.
08/01/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K
07/30/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele Kaszyski
07/30/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele Kaszyski
07/30/2023
Scheduled my appointment on-line on Sunday for Monday when I was available. I received a e-mail and phone call letting me know who and when my technician would be arriving. Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K
07/30/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Anonymous Author
07/30/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. Â He then explained what products he had and the difference between them. Â We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. Â He then reviewed how to use the new system, set up the keypad and the remotes. Â Jorge is very professional and an excellent technician! Â We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K.
07/30/2023
Matt and partner were very professional and personable. Identified the issue quickly and thankfully had inventory on truck to get me up and running. Kudos to the guys.
Ed Bower
07/29/2023
Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele Kaszyski
07/29/2023
Outstanding customer service. 100% managed my expectations. Very professional!!
Chris Ernst
07/28/2023
I purchased a new garage door through Precision and I’m extremely satisfied with their service. Beginning with the salesman I believe his name is Jasper who was very knowledgeable and professional all the way to the installer Eric Gerres, who was also very professional and knowledgeable. Eric was very thorough answered all my questions and even did a great job cleaning before he left. It was like 100 degrees in my garage and he didn’t even take a break. My new door looks and works great. Fully recommend Precision Door Service for your garage door needs!!
Giovanny Mesa
07/28/2023
Tim Strauss was excellent! He explained my options for my spring repair and quickly converted my springs. He was right on time. We are very happy with his service. Thank you, MIke Mosel
Mike M
07/28/2023
We originally had all hardware replaced for both garage doors 20 years ago by Precision Door with a limited lifetime warranty. Fast forward to July 2023 and two springs on one of the garage doors were failing and ready to break. This Precision Door location changed management over the years, but they honored the original lifetime warranty! Tim was on time, very polite, knowledgeable and installed both springs in less than 30 minutes! We are so happy with Tim's work and Precision's business ethics! We highly recommended them!
John Drysdale
07/28/2023
The technication Eric was on time and did a Great job.
Gary Collins
07/28/2023
Every single aspect of our experience with Precision was top notch from beginning to end. When we scheduled our inspection and estimate appointment they showed up exactly on time, fully explained every step of the process, and gave us a price that was not much higher than buying one from a home improvement store. Our installer, Dylan, also showed up promptly, worked nonstop to complete the job, and hauled away the old door, as well as doing a thorough cleanup. Could not have asked for a better experience. If I could give them ten stars I would.
Gary Griffith
07/27/2023
Our garage door was broken. We made our appointment online. On the day of our appointment, we received an email telling us that Matthew Taylor was on his way to us. Matt told me everything that he was doing, explained all issues and gave me three estimates from which to pick. Matt worked diligently in the heat, and cleaned up everything before he left. He gave me books, cards with phone numbers and explained what to do with an issue. Matt Taylor is golden! Customer service is not dead. Thank you to you and your company!
Susan Hufschmidt
07/27/2023
The Tech Arrived on time, he did a great job on the install very happy
J I (DiyGuy302)
07/27/2023
The mechanic Jasper, was on time, professional and friendly. Will use again if I need more work.
Mike Milton
07/27/2023
The Technician Ryan Bunting was very Friendly and professional. He explained everything to me and quoted the price beforehand. He was excellent and I would use him again if my door was in need of repairs. Thanks Ryan!!
Margaret Williams
07/27/2023
My technician Brendan Male did an excellent job with explaining what the issue was that I was having. He also informed me about the sales of products. The best is he took the time to go over everything that was worked on and asked if I had an questions regarding the work done at this visit. Nice job Brendan Male and Precision Garage Door.
steve Lewis
07/26/2023
Very good comapny who stands by their products and their technicians are very polite and professional. So far, my experience has been great!
Mitri Habash
07/26/2023
Our garage door spring snapped on Friday. Â I called the company, which did routine maintenance over the last 10+ years, and they could not tell me when a repair could be done. Â I spoke with their dispatcher yesterday morning, and I thought someone would be out during the day. Â Nothing. Â Called again this morning, and she said I was mistaken - she didn't know if we'd see a tech yet this week. Precision was up next. Â They said a tech would come between 12 & 2. Â He came at 12:30. Â Repairs done. Â Great repair guy - very knowledgeable & professional. Â Matt Taylor. Go with Precision!
PC D.
07/25/2023
Donald Shortlidge
07/25/2023
Our garage door was making noise when we opened and closed. Hadn't had service on it in 13 years. Precision Garage Door of Delaware and Maryland Eastern Shore came within a few days of my call to check it out. Jorge arrived on time and assessed the situation quickly. Â He kept me informed each step of the way. Nice, friendly and very knowledgeable man. Fixed what needed to be done right away and made a recommendation on future work that needed done but was not urgent. I will definitely use their services again.
Linda B.
07/25/2023
Ryan Bunting was our technician and he was superb. Â Initially he needed an additional tool because of the unique circumstances of our garage door, Precision ordered it. Â Ryan then did a wonderful job, timely, professionally and with great courtesy. Â Thank you!
David R.
07/25/2023
Thomas Delle Donne
07/24/2023
Called 1 day and they came out the next!! We were expecting a 2 week wait plus they came out on a Sunday. Technician Brendan Male was friendly, professional and provided excellent service. We had to have the entire garage door opener replaced so quite a job plus very hot that day. Service was over the top so thank you for such great service.
James T
07/24/2023
Taylor Bartow our Technician was great! He did a great job installing our new Garage opener and helped to explain all the features.
Larry and Annie Chen
07/22/2023
Brendan was in and out in 30 minutes! He was very professional and efficient. I highly recommend 😊
Lauren Desmond
07/21/2023
I called in the morning they came to do the repair the same day. Tim was the tech who worked on my garage door. He was professional, knowledgeable, friendly and quick. He was very helpful in showing me how to set up the app on my phone so i can open and close my garage door from anywhere.I'm extremely happy with the work that was done and the quiet operation on my garage door. I would highly recommend P.recision Garage Door of Delaware he was pr
deborah m
07/21/2023
We have used Precision twice. Always professional, timely and focused on solving your problems. I trust them and get an impression they are worthy of a hearty recommendation.
Greg D.
07/21/2023
Our Technician was Ryan. We were very pleased with the service he provided. We had called other providers but they had no appointments available for at least several weeks. We needed our garage door fixed quickly. Precision Garage Door of Delaware was able to have a Technician at our home within a few hours, not days. We were notified when the Technician was in-route and he was able to repair our problem both quickly and to our satisfaction. I am very pleased and will highly recommend this compony based on my recent experience. I will call them again if and when the need arises.
M B.
07/21/2023
What a fantastic experience. No way it could have been better. We are so happy with the service provided and our technician Ryan. Our door opener finally gave up today after 17 long years. The issue occurred this morning and I scheduled an appointment. Ryan literally was here within an hour. He was very personable and explained the process and cost of replacement. Zero pressure. Just a great technician that clearly enjoys what he does. Price was fair and the work was completed immediately. We couldn’t be happier. Thanks again for taking care of us. We would never use anyone else! Ralph Lyons, Middletown Delaware
Ralph L
07/20/2023