Garage door was acting up. I bought sensors and wiring,spent more than a day trying to install. It turned out the sensors I bought online were not original manufacturer equipment. I called Precision. Bob Strauss arrived on time and installed new sensors in under an hour. Great service!
Gregory Deming
08/02/2023

We had issues with our garage door not functioning properly especially with the remotes and the outside panel. The technician, Bob came and took care of it in no time. He was well knowledgeable and knew exactly what to do. He then explained to me what was happening. Thank you Bob, for your excellent work knowledge.
William Baye
08/02/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K
08/01/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K
07/30/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele Kaszyski
07/30/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele Kaszyski
07/30/2023

Scheduled my appointment on-line on Sunday for Monday when I was available. I received a e-mail and phone call letting me know who and when my technician would be arriving. Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K
07/30/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Anonymous Author
07/30/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. Â He then explained what products he had and the difference between them. Â We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. Â He then reviewed how to use the new system, set up the keypad and the remotes. Â Jorge is very professional and an excellent technician! Â We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele K.
07/30/2023

Our technician Jorge is very knowledge and explained in detail everything that was wrong with our current garage door system which is very old. He then explained what products he had and the difference between them. We selected a new garage door motor and even though it was getting late and still very hot, he installed the new system and replaced the rusty door springs. He then reviewed how to use the new system, set up the keypad and the remotes. Jorge is very professional and an excellent technician! We couldn't be more happy with our new garage door system and the service we received from Jorge!
Michele Kaszyski
07/29/2023

I purchased a new garage door through Precision and I’m extremely satisfied with their service. Beginning with the salesman I believe his name is Jasper who was very knowledgeable and professional all the way to the installer Eric Gerres, who was also very professional and knowledgeable. Eric was very thorough answered all my questions and even did a great job cleaning before he left. It was like 100 degrees in my garage and he didn’t even take a break. My new door looks and works great. Fully recommend Precision Door Service for your garage door needs!!
Giovanny Mesa
07/28/2023

We originally had all hardware replaced for both garage doors 20 years ago by Precision Door with a limited lifetime warranty. Fast forward to July 2023 and two springs on one of the garage doors were failing and ready to break. This Precision Door location changed management over the years, but they honored the original lifetime warranty! Tim was on time, very polite, knowledgeable and installed both springs in less than 30 minutes! We are so happy with Tim's work and Precision's business ethics! We highly recommended them!
John Drysdale
07/28/2023

Every single aspect of our experience with Precision was top notch from beginning to end. When we scheduled our inspection and estimate appointment they showed up exactly on time, fully explained every step of the process, and gave us a price that was not much higher than buying one from a home improvement store. Our installer, Dylan, also showed up promptly, worked nonstop to complete the job, and hauled away the old door, as well as doing a thorough cleanup. Could not have asked for a better experience. If I could give them ten stars I would.
Gary Griffith
07/27/2023

Our garage door was broken. We made our appointment online. On the day of our appointment, we received an email telling us that Matthew Taylor was on his way to us. Matt told me everything that he was doing, explained all issues and gave me three estimates from which to pick. Matt worked diligently in the heat, and cleaned up everything before he left. He gave me books, cards with phone numbers and explained what to do with an issue. Matt Taylor is golden! Customer service is not dead. Thank you to you and your company!
Susan Hufschmidt
07/27/2023

My technician Brendan Male did an excellent job with explaining what the issue was that I was having. He also informed me about the sales of products. The best is he took the time to go over everything that was worked on and asked if I had an questions regarding the work done at this visit. Nice job Brendan Male and Precision Garage Door.
steve Lewis
07/26/2023

Our garage door spring snapped on Friday. Â I called the company, which did routine maintenance over the last 10+ years, and they could not tell me when a repair could be done. Â I spoke with their dispatcher yesterday morning, and I thought someone would be out during the day. Â Nothing. Â Called again this morning, and she said I was mistaken - she didn't know if we'd see a tech yet this week. Precision was up next. Â They said a tech would come between 12 & 2. Â He came at 12:30. Â Repairs done. Â Great repair guy - very knowledgeable & professional. Â Matt Taylor. Go with Precision!
PC D.
07/25/2023

Our garage door was making noise when we opened and closed. Hadn't had service on it in 13 years. Precision Garage Door of Delaware and Maryland Eastern Shore came within a few days of my call to check it out. Jorge arrived on time and assessed the situation quickly. Â He kept me informed each step of the way. Nice, friendly and very knowledgeable man. Fixed what needed to be done right away and made a recommendation on future work that needed done but was not urgent. I will definitely use their services again.
Linda B.
07/25/2023

Called 1 day and they came out the next!! We were expecting a 2 week wait plus they came out on a Sunday. Technician Brendan Male was friendly, professional and provided excellent service. We had to have the entire garage door opener replaced so quite a job plus very hot that day. Service was over the top so thank you for such great service.
James T
07/24/2023

I called in the morning they came to do the repair the same day. Tim was the tech who worked on my garage door. He was professional, knowledgeable, friendly and quick. He was very helpful in showing me how to set up the app on my phone so i can open and close my garage door from anywhere.I'm extremely happy with the work that was done and the quiet operation on my garage door. I would highly recommend P.recision Garage Door of Delaware he was pr
deborah m
07/21/2023

Our Technician was Ryan. We were very pleased with the service he provided. We had called other providers but they had no appointments available for at least several weeks. We needed our garage door fixed quickly. Precision Garage Door of Delaware was able to have a Technician at our home within a few hours, not days. We were notified when the Technician was in-route and he was able to repair our problem both quickly and to our satisfaction. I am very pleased and will highly recommend this compony based on my recent experience. I will call them again if and when the need arises.
M B.
07/21/2023

What a fantastic experience. No way it could have been better. We are so happy with the service provided and our technician Ryan. Our door opener finally gave up today after 17 long years. The issue occurred this morning and I scheduled an appointment. Ryan literally was here within an hour. He was very personable and explained the process and cost of replacement. Zero pressure. Just a great technician that clearly enjoys what he does. Price was fair and the work was completed immediately. We couldn’t be happier. Thanks again for taking care of us. We would never use anyone else! Ralph Lyons, Middletown Delaware
Ralph L
07/20/2023
