From the sales presentation by Mike to the installation by Josh and Dylan this was an absolutely smooth process. All were very professional, informative and provided me with what I consider a superior product. Pricing was reasonable and the quality of the garage door and opener are a considerable improvement to the builder installed equipment. Communication between Precision prior to and following the install was excellent. Will definitely recommend this company to others.
I would highly recommend Precision Garage Door of Delaware. The technician Matt Taylor was very professional and polite. He explained everything before he started and answered any questions that I had. In the current business climate it was very refreshing to have this level of customer service. Please make sure that you commend Matt for his excellent work Thanks again , Jim Hamilton
Very professional service. Actually earlier than scheduled which I appreciated. A true professional touch was a text when my technician was on his way with a picture of Jason so I knew who was coming to my home. I believe Jason resolved the issue of my phantom opening and closing of my garage door. Thank You!
My experience from the first phone call was great. Customer service to technician was fabulous. They kept me up to date on my new door and when arrived, installed quickly. The installer Eric, was great. Professional and knowledgeable and explained things very well to me. I highly recommend and we use again.
We had new garage doors installed. Very happy with our service. Josh was the installer. Paid attention to detail and was very good at informing us on how everything worked. Kudos to Josh as he was the only installer for the entire job. Did a great job. Very pleased with his work. I would highly recommend Precision Doors of Delaware.
Had door spring break on a Monday with cars trapped inside. Called Precision who said they could be out on Friday. Asked for emergency service and was told could come that evening but at extra charge. I said OK. Got a call short time later that they had a technician in our area that day and were able to rearrange schedule. Technician arrived about 2 hrs later and fixed the door...and with no additional fees! Very accommodating and professional. Helped us out of a predicament in a very timely fashion. Would definitely recommend!
Slow to arrive but excellent product and great installation techs!!! Leslie Patterson returned for a second day to finish the installation, bringing parts which were unavailable on the first day of installation...his efforts were greatly appreciated and his skills were extraordinary!
The gentleman that came out today knew what the problem was right away. Gave me different ways on doing the repairs. Told them the one I wanted and away they went they had me fixed in no time. They also replaced my outside keypad for my garage door opener. Also they were very nice and very polite, I am glad I called precision Garage Door of Delaware.
Taylor our technician was great! He provided us with all the information needed to fix our garage door, fixed the garage door the same day, and even was able to come earlier than expected. Our garage door is now fixed and quieter than ever. I will only use Precision Garage for any garage door issues.