Very professional , courteous and efficient
ralph peluso
08/07/2025
The torsion spring on our garage door snapped, and I called Precision Garage Door to come and undertake the repairs. I had seen their trucks in our neighborhood before this on various occasions and read reviews ahead of time (just in case I ever needed them). Suddenly I needed someone, so PGD was the first I called. Matthew Taylor was the technician and he was polite, responsive to questions, and listened. He heard me talk about how noisy the door had been before the spring snapped, and proceeded to walk me through the reasons why that could be. We ended up getting some additional parts replaced along with the springs, and I must say the end result is wonderful. The garage door seems so quiet now compared to before. So much better. Great job and thanks to Matthew for the very pleasant interaction. I actually learned a lot about the mechanics of garage doors and that always helps. I know who I am calling next time I need garage door work.
Tom Moloney
08/06/2025
The work was excellent,The technician came earlier than schedule,that was great.The technician answered all my questions. Great job!
Adam Bynum
08/06/2025
Great service and easy to schedule! I logged on at night and Eric Bartow from Precision Garage Door of Delaware & Eastern Shore Maryland was here by 10 am the next morning. He had everything we needed in the truck, so we could solve all our problems at that moment. He was kind, courteous and super knowledgeable! Great experience!
Julie Choueiki
08/06/2025
I rarely give 5 stars, but I believe Precision Garage Door of Delaware really deserves it. From getting a same day appointment and having the tech, Richard Armbruster, arrive within a couple of hours was amazing. Richard quickly analyzed the issue and made the necessary adjustments within minutes of his arrival. Now the garage door is opening and closing as it should. The cost for this service call was very reasonable. I would definitely use Precision Garage Door again and recommend them to anyone needing garage door service.
rgsguy114
08/06/2025
On time , a real mechanic !!! a credit to your Company Fantastic job good attention to detail he . You want Ron H. To install your door.
Michael Brown
08/06/2025
I used Precision Garage Door company for a new opener. I work for a company that does home renovations and we had a customer that needed a new garage door opener as part of our project. I called at 6 am in the morning and set an appointment for between 12 & 2 pm. I got a call at 11:30 am letting me know that the technician would arrive at 1 pm. We talked about my my options and I picked one after our discussion. Tyler had openers with him and did the install the same day. This was a convenient and professional done job and I highly recommend this company. Wayne Apsley Legacy Kitchen Designs
Wayne Apsley
08/06/2025
Trevor is friendly, knowledgeable and very competent. He repaired our garage door and explained what was wrong and what he did to fix. I highly recommend him and Precision Garage Door.
Karen Campbell
08/06/2025
I called them up for my boss to fix a garage door on one of his rentals, and they were there within a couple of hours on the same day, and we're able to fix it! That's what I call service! Communication was awesome! Great job!
Lisa Lenox
08/05/2025
Rich arrived earlier than scheduled. Much Appreciated. Expert garage door repair, replaced the spring and bearings quickly. extremely pleased.
Thomas Kaminski
08/05/2025
Honest and actually care about customer satisfaction. Had a spring replaced then a secondary sensor issue. They came out same day and solved without issue. Highly recommend
Michael Farrell
08/05/2025
Tim Strauss did excellent job diagnosing and fixing my noisy garage door opener. Their great customer service was one of the main reason I've used Precision for all my garage door and opener needs. Thanks
Erich Komdat
08/05/2025
Tim did a great job, knowledgeable, courteous, and professional.
Douglas D.
08/04/2025
All around excellence!!!! The technician, Robert Turner, arrived just a few hours after my call. He was very polite & professional. My garage opener works better than new. Outstanding work Robert. Thank you!!!
Dawn DiBiaso
08/04/2025
Gary Bauer
08/04/2025
The technician was thorough and gave an valuable overview of our garage doors condition and maintenence requirements. Highly recommended.
john clifton
08/02/2025
Precision Door tech Tim Strauss was timely, knowledgeable and efficient in repairing my garage door . Thank you .
Debra McCullough
08/01/2025
They just replaced our Garage door and the service was impeccable. We would highly recommend them for any of your needs. From our salesman Justin to the installer Matt we were treated like we were Royalty!
Wanda Woodall
08/01/2025
Eric Bartow is very knowledgeable
Dale L.
08/01/2025
Repair to garage door opener. Tim was on time very friendly professional and knowledgeable
Phil
08/01/2025
Trevor was very thorough. He did a great job
Randy Ferrari
07/31/2025
I called at 9:30 and at 12:30 Eric showed up right on time, had all the materials on his truck and replaced my opener on the spot. Very professional!
Russell Garufi
07/31/2025
Trevor was very thorough. He did a great job
Randy Ferrari
07/31/2025
Bob was on time, friendly, and professional. He gave me options and quickly installed a new opener. Very satisfied. I would recommend Precision Garage Doors
Ralph Neubauer
07/31/2025
I called at 9:30 and at 12:30 Eric showed up right on time, had all the materials on his truck and replaced my opener on the spot. Very professional!
Russell Garufi
07/31/2025
We called Precision to give us an estimate to replace the 2 bottom panels of our garage door. Eric arrived completed an assessment of the door and made his recommendations. Very professional. We decided to go ahead with his recommendations. Thank you Eric!On the scheduled day the team arrived and replaced the 2 lower panels on the door. Very professional job, very quick and GREAT technicians. Thank you so much for you great work!
Stephen Hopkins
07/31/2025
Bob was on time, friendly, and professional. He gave me options and quickly installed a new opener. Very satisfied. I would recommend Precision Garage Doors
Ralph Neubauer
07/31/2025
We called Precision to give us an estimate to replace the 2 bottom panels of our garage door. Eric arrived completed an assessment of the door and made his recommendations. Very professional. We decided to go ahead with his recommendations. Thank you Eric!On the scheduled day the team arrived and replaced the 2 lower panels on the door. Very professional job, very quick and GREAT technicians. Thank you so much for you great work!
Stephen Hopkins
07/31/2025
Matt Taylor was friendly, conscientious and fast, and his workmanship was top quality!
Frances Young
07/30/2025
Matt was great. He arrived ahead of schedule and was very friendly, professional and understanding. He kept us up on everything he was doing and showed how everything worked. We were very happy with him.
David Sanchez
07/30/2025
I called after regular business hours - when I remembered I needed to reschedule my appointment for the next day. It was no problem, and was able to get it rescheduled, same day later time. When they arrived it was so easy, quick and installed without any issues. Worth the price it cost!!
Erin Romano
07/30/2025
Matt was great. He arrived ahead of schedule and was very friendly, professional and understanding. He kept us up on everything he was doing and showed how everything worked. We were very happy with him.
David Sanchez
07/30/2025
Walter was the best!!! Door works and looks great!!!
Tom Rossberg
07/30/2025
We received quick pleasant service to get an appointment. Eric Barstow’s was an excellent technician explained everything along the way. Installed a new garage door opener and help set us up with the app. I would highly recommend this company for any garage door needs. Very experienced
Cindy Skrocki
07/30/2025
Walter was the best!!! Door works and looks great!!!
Tom Rossberg
07/30/2025
Great job. Friendly installer
Clarence Hudson
07/30/2025
We received quick pleasant service to get an appointment. Eric Barstow’s was an excellent technician explained everything along the way. Installed a new garage door opener and help set us up with the app. I would highly recommend this company for any garage door needs. Very experienced
Cindy Skrocki
07/30/2025
Frank Mileto
07/30/2025
Great job. Friendly installer
Clarence Hudson
07/30/2025
Matt Taylor was friendly, conscientious and fast, and his workmanship was top quality!
Frances Young
07/30/2025
Frank Mileto
07/30/2025
I called after regular business hours - when I remembered I needed to reschedule my appointment for the next day. It was no problem, and was able to get it rescheduled, same day later time. When they arrived it was so easy, quick and installed without any issues. Worth the price it cost!!
Erin Romano
07/30/2025
Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.
Brian Sweeney
07/29/2025
Precision door was a great experience, they were prompt with information, on time. Would do business again.
Taylor Sloniewski
07/29/2025
Robert did an excellent job repairing the springs and pulley system on my garage door. He did so efficiently and with a lot of care and consideration. Thank you!
Emily S
07/29/2025
Tim outstanding job came out replaced Garage Door took time show older parents how new garage door locking mechanism worked and then adjusted door for smaller person to be able reach door closing opening.
Brian Sweeney
07/29/2025
Robert did an excellent job repairing the springs and pulley system on my garage door. He did so efficiently and with a lot of care and consideration. Thank you!
Emily S
07/29/2025
Precision door was a great experience, they were prompt with information, on time. Would do business again.
Taylor Sloniewski
07/29/2025
Our second time using Precision. Service, from the phone appointment to the actual visit was first rate. Technician Richard was cordial, professional and expert...going the extra mile AFTER the extra mile to see that we were not only fully repaired but informed of possible future needs without the kind of "hard sell" too often found in other vendors. Totally satisfied, the only reason we only rate them five stars is that there aren't six stars available here.... (PS...hey boss...give your people raises....they are all keepers ;)
scott edward phelps
07/28/2025
Every company should have an employee like Matthew Taylor. When our garage door opener motor broke, Matthew was at my house by noon that day. He did a super job quickly and went over in detail about the features of our new opener. He was truly professional and I wish all service people were as competent as Matthew. You have a great employee, don't lose him.
Wayne Shufelt
07/28/2025